Surface Pro 3 out of warranty exchange- now dead less than In January I made a decision (which I now know to have been a very stupid decision) to get my surface pro 3 replaced via out of warranty exchange due to a cracked screen. Recently the surface just stopped turning on (no problems with it prior to that point. And no incidents to speak of that would have caused it). With the release of the. Surface Pro 4, Microsoft officially renamed its extended accidental support to Microsoft Complete for Business. Microsoft Surface Pro Warranties Explained - Kraft Kennedy Microsoft Surface Pro.3 This program applies to the. Surface Pro 3s and, pro 4s currently available for purchase. In name, the warranty is the same whether you purchased your device from the Microsoft Store or from Kraft Kennedy or another purchaser. In practice, however, where you bought it makes a big difference. Performance and versatility for professionals, creatives, and more, the. Microsoft Surface Pro 4 is a must have. A laptop and tablet in one.